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Terms Of Service

These are the Arrae websites Standard Terms And Conditions (these “Terms” or these “Website Standard Terms And Conditions”) contained herein on this webpage, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full.

It is your responsibility to review these Terms of Service periodically. We may revise these Terms of Service at any time without notice to you. If you do not agree to these terms and conditions, please do not use this Website.

 

IMPORTANT DISCLAIMER

1. THE ARRAE SERVICE DOES NOT PROVIDE ANY MEDICAL ADVICE. Information on the Arrae Service is provided for informational purposes only and is not intended as a substitute for the advice provided by your physician or other health-care professional. You should not use the information on the Arrae Service for diagnosing or treating a health problem or disease, or prescribing any medication or other treatment. Under no circumstances will we be liable for any loss or damage caused by your reliance on information obtained through the Arrae Service.

2. We do not recommend or endorse any specific professionals, tests, products, procedures, opinions, or other information that may be mentioned on the Arrae Service. Reliance on any information provided by us, our consultants, our employees, and others appearing on Site (at our invitation or other Users to the Arrae Service) is at your own risk. The Arrae Service is intended for healthy adults only. Users of the Arrae Service (“Users”) must be 18 years or over.

3. Use of the Arrae Service does not create a professional-client relationship. Information provided on the Arrae Service and the use of any products or services purchased from the Arrae Service by you does not create a doctor-patient relationship between you and any of the consultants or advisors that may be affiliated with the Arrae Service.

4. If you have or suspect that you have a medical problem, promptly contact your healthcare provider. Never disregard professional medical advice or delay in seeking professional advice because of something you have read on this Website.

5. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare professional prior to use if you have or suspected a medical condition, are taking prescription drugs, or are pregnant or lactating.

6. You should always speak with your physician or other healthcare professional before taking any medication or nutritional or herbal supplement or adopting any treatment for a health problem.

7. You should carefully read all product packaging and instructions for any products or services purchased from the Arrae Service.

8. In no event will Arrae’s acceptance of a returned Product or payment or compensation to you, regardless of amount, evidence assumption of liability by Arrae or its affiliates of any negligence or claim or future claim that may be brought in connection with such returned or other Product.

OUR SERVICES

1. PURCHASE OF PRODUCTS.

You may purchase our Products in our online store available through our Website and operated through Shopify (the “Arrae Wellness Store”). All Products, prices and specifications described on the Arrae Service are subject to change at any time without notice.

2. ORDER ACCEPTANCE AND CANCELLATION.

You agree that your order to purchase our Products in the Arrae Store is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered.

3. PRICES AND PAYMENT TERMS.

Prices posted on our Website may be different than prices offered at other retailers. All prices, discounts, and promotions posted on our Website are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total, and will be itemized in your shopping cart and in your order confirmation email. We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences. When you purchase a Product and make a payment over the Arrae Service (each such purchase, a “Transaction”), you expressly authorize us or our third-party payment processor to charge you for such Transaction. We may ask you to supply additional information relevant to your Transaction, including your credit card number, the expiration date of your credit card and your email and postal addresses for billing and notification (collectively, “Payment Information”). When you initiate a Transaction, you authorize us to provide your Payment Information to third parties so we can complete your Transaction and to charge your payment method for the type of Transaction you have selected (plus any applicable taxes and other charges). You may need to provide additional information to verify your identity before completing your Transaction (such information, also Payment Information). Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before our acceptance of an order. You represent and warrant that (i) the credit card information you supply to us is true, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order.

4. SHIPMENTS; DELIVERY; TITLE AND RISK OF LOSS.

Products will be shipped to the address you designate as the shipping address during the check-out process. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process. Arrae is not responsible for taxes and/or duties or any brokerage and/or delivery fees and/or return postage applied to international shipments. Arrae will not be liable for packages refused or held for delivery. Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, orders that cannot be delivered due to an address error or orders seized by Customs. Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

5. RETURNS.

You may return Products that you purchase in the Arrae Store in accordance with Arrae’s return policy. Arrae may, in its sole discretion, accept a returned Product and provide compensation therewith.

FORCE MAJEURE.

We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

 

CONTENT OWNERSHIP, RESPONSIBILITY AND REMOVAL.

DEFINITIONS: For purposes of these Terms: (i) “Content” means text, graphics, images, music, software, audio, video, works of authorship of any kind and information or other materials that are posted, generated, provided or otherwise made available through the Arrae Service; (ii) “User Content” means any Content that Users provide to be made available through the Arrae Service, including Product reviews; and (iii) “Individual Data” means any data that relates to Users’ use of the Arrae Service. User Content includes Content that explicitly refers to Arrae, the Arrae Service or our Products that you submit or make available through third-party websites or platforms (“Third-Party User Content”). Arrae has no obligation to make any User Content available on the Arrae Service.

OUR CONTENT OWNERSHIP

Arrae does not claim any ownership rights in any User Content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit your User Content. Subject to the foregoing, Arrae and its licensors exclusively own all right, title and interest in and to the Arrae Service and Content, including all associated intellectual property rights. You acknowledge that the Arrae Service and Content are protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Arrae Service or Content.

RIGHTS IN USER CONTENT GRANTED BY YOU.

You hereby grant to us a non-exclusive, perpetual, irrevocable, worldwide, sublicensable, transferable, royalty free, fully paid up license to reproduce, distribute, prepare derivative works of, modify, translate, adapt, publicly perform, publicly display and otherwise use your User Content, and you understand that we may allow any third party to use your User Content as well. You will own your Individual Data. You hereby grant us a non-exclusive, perpetual, irrevocable, worldwide, sublicensable, transferable, royalty free, fully paid up license to reproduce, distribute, prepare derivative works of, modify, translate, adapt, publicly perform, publicly display and otherwise use any Individual Data, and you understand that we may allow any third party to use such Individual Data as well.

YOUR RESPONSIBILITY FOR USER CONTENT.

You are solely responsible for all your User Content. You represent and warrant that you own all your User Content or you have all rights that are necessary to grant us the license rights in your User Content under these Terms. You also represent and warrant that neither your User Content, nor your use and provision of your User Content to be made available through the Arrae Service, nor any use of your User Content by Arrae on or through the Arrae Service will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

RIGHTS IN CONTENT GRANTED BY ARRAE.

Subject to these Terms and any other agreement between you and us, we hereby grant you a limited, personal, non-transferable, non-exclusive, non-sublicensable, revocable license to access and use Content that we make available through our Services, solely for your personal and non-commercial use, and subject to any restrictions on certain types of Content set forth in these Terms.

SPONSORED CONTENT.

From time to time, Arrae may make available through the Arrae Service Content that is sponsored by third parties.

YOUR USE; PROHIBITED CONDUCT

As a condition of your use of the Arrae Service, you will not use the Arrae Service for any purpose that is unlawful or prohibited by these Terms. You agree to comply with any other applicable terms and conditions of use set forth on the Arrae Service.

You may not use the Arrae Service in any manner that in our sole discretion could damage, disable, overburden, impair or interfere with any other party’s use of the Arrae Service. You may not obtain or attempt to obtain any information through any means not intentionally made available through the Arrae Service. In the event you gain access to information not intended to be accessed by you, you agree that you will immediately notify Arrae and destroy all copies of such information in your possession. You agree not, and will not permit any person or entity, to: (i) use, or allow the use of, the Arrae Service for any unfair or deceptive practices or in contravention of any federal, state, local, foreign or other applicable law or rules and regulations of regulatory or administrative organizations; (ii) act in a fraudulent, tortious, malicious or negligent manner when using the Arrae Service; (iii) obtain unauthorized access to any computer system through the Arrae Service; (iv) circumvent, remove or otherwise interfere with any security-related features of the Arrae Service, features that prevent copying or using any part of the Arrae Service or features that enforce limitations on the use of the Arrae Service or any Content; (v) introduce viruses, worms, Trojan horses and/or harmful code to the Arrae Service; and (vi) use any robot, spider, site search/retrieval application or other automated device, process or means to access, retrieve, scrape or index any portion of the Arrae Service or any Content.

In addition, you agree that you will not, and will not authorize or facilitate any attempt by another person or organization to use the Arrae Service to: (i) transmit any Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, offensive, obscene, pornographic, lewd, lascivious or otherwise objectionable, as determined by us; (ii) use a name or language that we, in our sole discretion, deem offensive; (iii) post defamatory statements; (iv) post hateful or offensive Content or Content that disparages any ethnic, racial, sexual, gender, religious or other group; (v) post Content that depicts or advocates the use of illegal drugs; (vi) post Content that characterizes violence as acceptable, glamorous or desirable; (vii) post Content which infringes another’s copyright, trademark or trade secret; (viii) post unsolicited advertising or unlawfully promote products or services; (ix) harass, threaten, bully, stalk or intentionally embarrass or cause distress to another person or entity; (x) promote, solicit or participate in any multi-level marketing or pyramid schemes; (xi) exploit children under 18 years of age; (xii) engage in disruptive activity, such as sending multiple messages in an effort to monopolize a forum; (xiii) invade the privacy of any person, including without limitation posting personally identifying or otherwise private information about a person without their consent (or their parent’s consent in the case of a child under 13 years of age); (xiv) solicit personal information from children under 13 years of age; (xv) create a false identity or impersonate another person or entity; or (xvi) encourage conduct that would constitute a criminal or civil offense. The restrictions in this Section 5(c) are intended to be illustrative, and we reserve the right to consider other conduct to be prohibited.

We reserve the right, without prior notice and in our sole discretion, to decide whether your use of the Arrae Service violates these Terms for any of the above reasons or for any other reason, and if we do so, we may terminate your access to the Arrae Service.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless the Company and its officers, directors, employees, contractors, agents, licensors, service providers, subcontractors and suppliers from and against any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys’ fees and court costs, arising from or in connection with your use of the Services or our products or services or any violation or alleged violation by you of these Terms or applicable law. We reserve the right, at our own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with us in the defense of such matter. You may not settle any claim covered by this Section or admit any liability on the part of the Company without the Company’s prior written approval.

CHANGES TO THESE TERMS OF USE

We reserve the right, in our sole discretion, to change any or all of these Terms at any time by posting revised terms on the Services. It is your responsibility to check periodically for any changes we may make to these Terms. Where required by applicable law, If you have registered with respect to the Services, we will provide you with notice of any such modifications to these Terms at least thirty (30) days before the amendment comes into effect, indicating the new clause, or the amended clause and the clause as it read formerly, using any contact information we may have available for you. You may refuse the amendment and rescind, or cancel your participation without cost, penalty or cancellation indemnity, by sending us notice to that effect no later than thirty (30) days after the amendment comes into force, using the information in the notice. Your continued use of the Services following the posting of changes to these terms or other policies means you accept the changes.

TERMINATION

These Terms of Use constitute an agreement between you and the Company, which the Company may terminate in its sole discretion, in whole or in part, at any time and for any reason. If the Company terminates this agreement with you, you may no longer access the Services. Upon termination of this agreement and/or your access to the Services, you will immediately destroy any copies of any Content, whether in printed or software format. Otherwise applicable portions of the Terms of Use survive termination of these Terms, including applicable portions of the sections relating to No Professional Advice or Medical Information; User Submissions; Links to Third Party Websites; Electronic Communications; Disclaimers; Limitation of Liability; Indemnification; Jurisdiction and Venue; Termination; and Entire Agreement, Severability, No Waiver.

 

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