Depending on the destination it can take up to 25 days to receive your order.

All duties and customs charges are clearly displayed at checkout and are included in your final checkout total. Where applicable the customer is liable for paying any additional customs, duties, and taxes at the discretion of the local customs agency. Customers shipping to locations outside of CA and US are responsible for ordering in accordance with their respective customs and import regulations.

Yes, due to commercial import regulations in Australia we are unable to ship orders with a value over $1000 Australian dollars. In addition Australian clients can only purchase a maximum supply of 3 months. Please reach out to hello@arrae.com for any questions/concerns.

Subscription shipping frequency varies depending on your selected subscription! 

1-month delivery: A 1-month supply auto-shipped monthly

2-month delivery: A 2-month supply auto-shipped monthly

3-month delivery: A 3-month supply auto-shipped every 3 months

6-month delivery: A 6-month supply auto-shipped every 6 months

You can manage and make changes to future orders in your subscription dashboard. Please note if your order has already been processed, any changes will apply to the following month.

We are happy to provide product swaps for US customers via your subscription dashboard. For Canadian and International customers please reach out to hello@arrae.com.

You can cancel your subscriptions via the subscription dashboard 24 hours before auto renewals take place. Please note if your order has already been processed, any changes will apply to the following month.

Our discount codes do not apply to subscriptions as they are already offered at a discounted rate. We recommend postponing your auto-renewal subscription to leverage current discounts when offered, especially on one time purchases!

Arrae products are formulated with clinically-studied ingredients backed by numerous gold-standard randomized, double-blind, placebo-controlled studies. Our ingredients have strong safety and efficacy profiles at the dosages provided and our formulas have gone through rigorous pilot testing to ensure the best possible product.

Each product batch goes through rigorous third party quality testing including HPLC identity testing, heavy metal and full microbiological analysis to ensure you are getting the highest quality product possible.

Our products are proudly made in the USA in cGMP certified facilities. Our ingredients are carefully sourced from trusted suppliers around the globe including North America and Europe.

Arrae products are made without any unnecessary fillers or additives. Every ingredient is carefully chosen with results driven intention!

Arrae products should be kept in their original packaging, tightly sealed, and stored in a cool, dark, dry place. Avoid areas with high humidity (like bathrooms) or extreme temperature changes to maintain optimal freshness and potency through the product's shelf life. Arrae products, including Tribiotic, are shelf stable and do not require refrigeration.

Yes! Arrae products are carefully formulated to complement each other and can be used together for enhanced benefits. They’re designed to integrate seamlessly into your wellness routine so you can customize your stack to best support your needs.

While taking them shortly after is generally not harmful, their potency and effectiveness may naturally decline. For optimal benefits, it’s best to use Arrae’s products within their shelf life. We recommend discontinuing use of your Arrae supplements beyond the date printed on the product.

For those who are pregnant, breastfeeding or planning to conceive, we always advise checking in with your provider or OBGYN and getting the green light on any supplements you are taking or planning to take.

While there are no known side effects, we do not recommend taking Arrae products with alcohol.

Our products and services are not intended for children under the age of 18.

Yes, for those that find it difficult to consume capsules, you can open up the capsules and mix the contents in warm water. This will not reduce the efficacy. We recommend avoiding hot liquids, as very high temperatures could affect the potency of the ingredients. Keep in mind many of our formulas contain concentrated herbal ingredients so the taste may be strong.